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Raindrops Privacy Policy

When ordering from our website, your name, email address, payment card details and contact details will be collected so that your order can be processed.

Your card and contact details are passed in encrypted form directly to our payment provider and are not stored by us. We do store your name, address, phone number and email address so that we can contact you concerning your order; some of this information is necessarily shared with our online shop provider (Bigcommerce), customer review service provider (Yotpo) and shipping service providers.

In certain situations, we can collect and process your data with your consent, for example: when you tick a box to receive email newsletters. In these cases we will make it clear to you that your data may be used for marketing and you may unsubscribe at any time.

We will never pass your details to any other third party without explicitly asking for your permission in advance.

Like many online shop websites, our site uses small files called "cookies" to keep track of the contents of your shopping cart. For more info on this see our Cookies Policy.

Our website includes some useful links to external websites for organisations that we believe to be interesting and reputable. As the content of these sites is not under our control, we cannot accept responsibility for any issues arising from your visiting these websites.